Travel Agency Survey

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How often do you book your travels with us?
This is my first booking

Rarely

Occasionally

Often

I book all my travels with [agency name]
0

How likely are you to book us again?
Extremely likely

Very likely

Likely

Very unlikely

Extremely unlikely
0

Would you recommend us?

Very unlikely

Very likely

0 1 2 3 4 5 6 7 8 9 10
0

How did you hear about us?
Friend/relative

Television advertisements

Brochures/Leaflets

Internet

Newspaper

Other (Please specify)
0

Why did you choose us?
Friend recommendation

Previous visit

Walk-in
0

How satisfied are you with our service?
Very satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied
0

How would you rate the following?

Pricing

Promptness of response

Efficiency

Agent's attitude
0

How can we improve?

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