Customer Retention Survey

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How convenient is the product/service?
Not at all

Slightly

Moderately

Very

Extremely
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How is the quality of the product/service?
Unsatisfactory

Poor

Fair

Good

Excellent
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How well do customer service representatives answer your questions?
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Slightly

Moderately

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Extremely
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How likely are you to recommend the product/service to friends?

Not at all

Extremely

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Why did you choose the company? Please comment below.

0 / 5000
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How much do you trust this brand?
Not at all

Not much

Moderately

Very much

A lot
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How do you regard this brand?
Negatively

Slightly negatively

Neutral

Somewhat positively

Extremely positively
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How reliable would you consider this brand to be?
Unsatisfactory

Poor

Fair

Good

Excellent
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How satisfied are you with the overall product/service?
Very dissatisfied

Dissatisfied

Neutral

Satisfied

Very satisfied
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Is there anything that can be improved?

0 / 5000