Customer Support Satisfaction Survey

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Rate the customer support based on the following criteria:

Poor

Excellent

Friendly

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Professional

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Knowledgeable

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Well-trained

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Helpful

Poor

Excellent

1 Poor

2

3

4

5 Excellent
0

How well did customer support meet your needs?
Not at all

Slightly

Moderately

Very

Extremely
0

How well were your questions and concerns addressed?
Not at all

Slightly

Moderately

Very

Extremely
0

How well was the solution properly explained?
Not at all

Slightly

Moderately

Very

Extremely
0

How was your overall customer support experience?
Unsatisfactory

Poor

Fair

Good

Excellent
0

Would you recommend this service to a friend or colleague?

Not at all

Absolutely

0 1 2 3 4 5 6 7 8 9 10
0

Please specify why

0 / 5000
0

Which areas could be improved?

0 / 5000
0

Do you have any other comments about customer support?

0 / 5000