Service Satisfaction Survey

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0

Company
0

Service
0

Rate the following aspects of the service staff:

Very dissatisfied

Very satisfied

Attention

Very dissatisfied

Very satisfied

1 Very dissatisfied

2

3

4

5 Very satisfied

Speed/promptness

Very dissatisfied

Very satisfied

1 Very dissatisfied

2

3

4

5 Very satisfied

Friendliness

Very dissatisfied

Very satisfied

1 Very dissatisfied

2

3

4

5 Very satisfied

Professionalism

Very dissatisfied

Very satisfied

1 Very dissatisfied

2

3

4

5 Very satisfied

Reliability

Very dissatisfied

Very satisfied

1 Very dissatisfied

2

3

4

5 Very satisfied

Convenience

Very dissatisfied

Very satisfied

1 Very dissatisfied

2

3

4

5 Very satisfied
0

How did you hear about the service?
Social media

Television

Newspapers

Word of mouth

Other (Please specify)
0

How often do you use this service?
Never

Rarely

Monthly

Weekly

Daily
0

What was your first impression of the service?
Unsatisfactory

Poor

Fair

Good

Excellent
0

Has the service lived up to your expectations?
Not at all

Slightly

Moderately

Very

Extremely
0

How likely are you to use this service again?
Not at all

Slightly

Moderately

Very

Extremely
0

How satisfied are you with the service provided?
Very dissatisfied

Dissatisfied

Neutral

Satisfied

Very satisfied
0

How likely are you to recommend the service to a friend/colleague?
Not at all

Slightly

Moderately

Very

Extremely
0

Is there anything that can be improved?

0 / 5000

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0

Company
0

Service
0

Rate the following aspects of the service staff:

Very dissatisfied

Very satisfied

Attention

Very dissatisfied

Very satisfied

1 Very dissatisfied

2

3

4

5 Very satisfied

Speed/promptness

Very dissatisfied

Very satisfied

1 Very dissatisfied

2

3

4

5 Very satisfied

Friendliness

Very dissatisfied

Very satisfied

1 Very dissatisfied

2

3

4

5 Very satisfied

Professionalism

Very dissatisfied

Very satisfied

1 Very dissatisfied

2

3

4

5 Very satisfied

Reliability

Very dissatisfied

Very satisfied

1 Very dissatisfied

2

3

4

5 Very satisfied

Convenience

Very dissatisfied

Very satisfied

1 Very dissatisfied

2

3

4

5 Very satisfied
0

How did you hear about the service?
Social media

Television

Newspapers

Word of mouth

Other (Please specify)
0

How often do you use this service?
Never

Rarely

Monthly

Weekly

Daily
0

What was your first impression of the service?
Unsatisfactory

Poor

Fair

Good

Excellent
0

Has the service lived up to your expectations?
Not at all

Slightly

Moderately

Very

Extremely
0

How likely are you to use this service again?
Not at all

Slightly

Moderately

Very

Extremely
0

How satisfied are you with the service provided?
Very dissatisfied

Dissatisfied

Neutral

Satisfied

Very satisfied
0

How likely are you to recommend the service to a friend/colleague?
Not at all

Slightly

Moderately

Very

Extremely
0

Is there anything that can be improved?

0 / 5000