Transportation Company Satisfaction Survey

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0

Transport company
0

How often do you take public transport?
Daily

4-6 times a week

1-3 times a week

Monthly

Never
0

What forms of public transport do you take? Check all that apply.
Ferry

Subway

Cab

Train

Bus

Other (Please specify)
0

How much money do you spend per week on public transport?
< $10

$10 - $25

$26 - $50

$50 - $100

> $100
0

Rate the level of service based on these aspects:

Poor

Excellent

Staff friendliness

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Staff helpfulness

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Knowledge

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Promptness

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Professionalism

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Safety

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Cleanliness

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Comprehensive schedules

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Simple routes

Poor

Excellent

1 Poor

2

3

4

5 Excellent
0

How satisfied are you in general with this transport company?
Very dissatisfied

Dissatisfied

Neutral

Satisfied

Very satisfied
0

What can we do to improve?

0 / 5000

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0

Transport company
0

How often do you take public transport?
Daily

4-6 times a week

1-3 times a week

Monthly

Never
0

What forms of public transport do you take? Check all that apply.
Ferry

Subway

Cab

Train

Bus

Other (Please specify)
0

How much money do you spend per week on public transport?
< $10

$10 - $25

$26 - $50

$50 - $100

> $100
0

Rate the level of service based on these aspects:

Poor

Excellent

Staff friendliness

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Staff helpfulness

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Knowledge

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Promptness

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Professionalism

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Safety

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Cleanliness

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Comprehensive schedules

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Simple routes

Poor

Excellent

1 Poor

2

3

4

5 Excellent
0

How satisfied are you in general with this transport company?
Very dissatisfied

Dissatisfied

Neutral

Satisfied

Very satisfied
0

What can we do to improve?

0 / 5000