Competitor Perceptions Survey
  • Rate our product/service according to the following:
    (Poor) 1 - - 2 - - 3 - - 4 - - 5 (Excellent)
    Product feature
    Product design
    Product quality
    Product usefulness
    Product novelty
    Customer care
    Return policies
  • In which criteria is this product/service lacking the most? Specify below.
  • Which product/service would you consider as an alternative to ours?
  • Rate the competitor based on the following:
    (Poor) 1 - - 2 - - 3 - - 4 - - 5 (Excellent)
    Product feature
    Product design
    Product quality
    Product novelty
    Feedback
    Customer care
    Return policies
  • What does the competitor excel in?
  • What can be improved to better retain customers? Explain briefly below.

That's all, folks!

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