Customer Expectations Survey
  • Products purchased:
  • Store location:
  • Rate these aspects of the product based on each one's importance to you:
    (Not important) 1 - - 2 - - 3 - - 4 - - 5 (Very important)
    Product appeal
    Product novelty
    Product usefulness
    Advertising accuracy
  • Rate your satisfaction with these aspects of the product:
    (Not satisfying) 1 - - 2 - - 3 - - 4 - - 5 (Very satisfying)
    Product look
    Product feel
    Product design
    Product experience
  • What is the most important thing you look for before purchasing a product? Please specify.

  • Did this product meet your expectations?
  • If it did not, where was it lacking? Explain briefly below.
  • What expectations did it succeed in meeting? Kindly list them.

  • What could be improved in the future? Please comment below.

That's all, folks!

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