Customer Expectations Survey
  • Products purchased

  • Store location

  • Rate these aspects of the product based on their importance to you:
    • Not important
    • Very important
    Product appeal
    Product novelty
    Product usefulness
    Advertising accuracy
  • Rate your satisfaction with these aspects of the product:
    (Not satisfying) 1 - - 2 - - 3 - - 4 - - 5 (Very satisfying)
    Product look
    Product feel
    Product design
    Product experience
  • What is the most important thing you look for when purchasing a product?
  • Did this product meet your expectations?
  • Where was it lacking? Explain briefly below.
  • What expectations did it successfully meet? Please list them.
  • How can we improve this product? Please comment below.

That's all, folks!