Exiting Customer Feedback Survey

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0

Rate our product/service according to the following:

Poor

Excellent

Marketing and advertising

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Product feature

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Product design

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Product quality

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Product usefulness

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Product novelty

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Feedback

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Customer care

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Return policies

Poor

Excellent

1 Poor

2

3

4

5 Excellent
0

What are your main reasons for leaving?
Lack of support

Doesn't fit my needs

My needs are fulfilled

Product usability issues

Product quality issues

Other (Please specify)
0

What did you enjoy most about the product/service? Comment briefly below.

0 / 5000
0

How is this product/service lacking the most? Specify below.

0 / 5000
0

What would have helped you continue using the product/service? Explain briefly below.

0 / 5000
0

Overall, how satisfied were you with the product/service?
Very dissatisfied

Dissatisfied

Neutral

Satisfied

Very satisfied
0

Would you recommend the product/service to a friend or colleague?

Very unlikely

Very likely

0 1 2 3 4 5 6 7 8 9 10

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0

Rate our product/service according to the following:

Poor

Excellent

Marketing and advertising

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Product feature

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Product design

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Product quality

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Product usefulness

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Product novelty

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Feedback

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Customer care

Poor

Excellent

1 Poor

2

3

4

5 Excellent

Return policies

Poor

Excellent

1 Poor

2

3

4

5 Excellent
0

What are your main reasons for leaving?
Lack of support

Doesn't fit my needs

My needs are fulfilled

Product usability issues

Product quality issues

Other (Please specify)
0

What did you enjoy most about the product/service? Comment briefly below.

0 / 5000
0

How is this product/service lacking the most? Specify below.

0 / 5000
0

What would have helped you continue using the product/service? Explain briefly below.

0 / 5000
0

Overall, how satisfied were you with the product/service?
Very dissatisfied

Dissatisfied

Neutral

Satisfied

Very satisfied
0

Would you recommend the product/service to a friend or colleague?

Very unlikely

Very likely

0 1 2 3 4 5 6 7 8 9 10